Parent Notices

Information and announcements from Longdean School

10/06/20 - Catering Refunds

Balance on Lunch Account

If you wish to check if your child has a balance on their Longdean School lunch account, please log-in to SIMS Pay, and the ‘School Meal Balance’ is on the first screen.
Refunds – refunds can only be given if the balance remaining is over £5  and if a student is leaving the school. All requests must be made in writing to the school's catering contractor, Innovate Services, see details below.  Please ensure you provide enough information to confirm your identity when contacting Innovate Services. 
Transfer of balance to sibling’s account - any amount of money can be transferred between sibling accounts if a student leaves. All requests must be made in writing to the school's catering contractor, Innovate Services, see details below.  Please ensure you provide enough information to confirm your identity when contacting Innovate Services. 

I mpact Food Group
Phoenix House, Pyrford Rd,
West Byfleet
KT14 6RA

01932 411 110
This email address is being protected from spambots. You need JavaScript enabled to view it.

Catering Refund Letter

Updated 10/06/2020